Refund policy

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Return & Refund Policy

Due to the personal and hygienic nature of INTIFIRE™, we do not accept returns or offer refunds once an order has been shipped.

All sales are final.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the case and provide a replacement if applicable.

Please ensure your shipping details are correct before placing your order, as we are not responsible for orders delivered to incorrectly provided addresses.

If you have any questions before purchasing, we encourage you to contact us — we’re happy to help.